Filtering Good Email Addresses

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Setting up a rule using the Web Messaging Interface to allow messages falsely identified as SPAM into your inbox:
(Only needed if you use the Web Messaging interface to manage your email. If you download your email using Outlook or Outlook Express, we have separate walkthroughs for those.)

1) Log into your mail account.

The address will be http://mail.your-domain-name.org where 'your-domain-name' is the domain name of your church or organization's site.

The UserID is the email address you are wanting to check (i.e. 'email@your-domain-name.org')

The password is the password for your email account. It may be different than the password you use to log into your WebMedley account.
Click 'Login' to login.

2) Click on the 'Rules' button in the lower left corner of your screen.

3) Click on the 'New' button near the top of the screen.

4) ADD RULE:

1. Enter a Name for this Rule:

In the field labeled 'Rule Name', type 'Allow name@email.com' (where 'name@email.com' is the email address falsely identified as SPAM).

2. Add the Rule Conditions:

Click the 'add' button

In the 'Where:' menu, select 'From'

Leave 'Comparison' selected as 'Contains'
Fill in the search field with the email addresss you wish to allow throught the SPAM filter (if 'name@email.com' is being falsely identified as SPAM, enter 'name@email.com' in the 'Search' field)
Be sure to leave the 'Match Case' box Unchecked.
Final settings should look like this:

(NOTE: The following characters have special meaning in a rule: [] {}() | * + , . : \ If you want to use one of these characters in a search string, precede it with a backslash. For example, to search for a plus sign, enter \+ in the search string.)

Click the 'Save and Close' button

3. Set the action to take when conditions listed above are met.

Leave 'Action Type' set to 'Move to mailbox'
In the 'Target:' field type 'MAIN' (or if you'd rather have it sent to another folder you've created, type it's name in here). By typing 'Main' you are having the message routed to your Inbox.
Final settings should look like this

4. Click the 'Save' button near the top of the screen

5. Make this rule run before your SPAM rule

Click on the rule you just created
Click the button to move this rule above any other rules. Making sure this rule runs first will ensure that it is kept and not filtered by any other rules (like a SPAM rule).