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1) Can other people viewing our site make changes to it?

No.  Only people that have user names and passwords for the Webmedley Management Console have the ability to make changes to your web site.

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2) I can't login.  What's wrong? 

Always log in at http://support.webmedley1.com.  Go to the "Client Login" section of the page and make sure you are using your Webmedley user name in the first field and password in the second field (not the ones for your email or other sites).  User names and passwords cannot contain any spaces.   If you are still experiencing difficultly, contact support@webmedley.net and we will be able to reset your password.

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3)  Do I login through FaithandValues.com?

No.  Always log in through http://support.webmedley1.com. 

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4) Should we put personal information about our church staff and members on our site?

That is entirely up to you.  Most churches will publish names, email addresses and photos of church staff and/or members on their website.  If you are concerned about security of members, consider not using last names, or not putting home phone numbers or addresses on the site.  We also now have a password-protection upgrade for Webmedley, where member information (such as a directory) may be stored.

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5) Can I create a page on the site that only church members can access? 

We have as an upgrade to your Webmedley package a password-protection option for your web pages.  Contact Customer Support for details.

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6) My folder list on the left side of my WebMedley screen seems to be locked up, it just says "Loading Menu"?

What has most likely happened, is you have included an HTML or Java character in the name or title of a page, media name, or library name. HTML and Java (The 2 languages WebMedley integrates) use certain characters to divide different elements.  These characters are: quotation marks (""), commas (,), apostrophes ('), greater-than and less-than (> or <), and parantheses (()).  If you were to use these characters in your titles (like a page named "Newsletters (Archived)"), HTML would treat your text as HTML code and this can cause certain aspects of WebMedley to lock up. 

Best way to fix this problem: Rename your page titles and media names using only plain text or hyphens. 

Best way to avoid this problem: Never name something using the characters mentioned above.

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